Compare
Plumbing Inbound vs generalist agencies and shared-lead services
You have options. Here is an honest side-by-side so you can pick what fits your shop.
| Plumbing Inbound | Generalist agency | Shared-lead service | |
|---|---|---|---|
| Who it serves | Plumbing companies only | Any industry | Many trades |
| How results are reported | Answered calls, booked jobs, revenue influenced | Traffic, rankings, clicks | Leads delivered |
| 24/7 answering | Included: answering, text-back, dispatch handoff | Rarely | Not included |
| Leads shared with competitors | Never | No | Often |
| Who owns the accounts | You | Often the agency | The lead service |
| Contract | Month-to-month | Often 6 to 12 months | Varies |
| LSA management | Weekly disputes and responsiveness | Sometimes | No |
When a generalist is fine
If you only need a basic website, a generalist can do it. Once answered calls and booked jobs are the goal, specialism shows.
When shared leads are fine
They can fill a slow week. You race other plumbers to each one, and nothing you build stays yours.
When in-house is better
Large multi-location shops sometimes do best with an in-house marketer. We will tell you on the audit call.
What happens when your phone rings at 9 pm?
Find out with a free After-Hours Call Audit. You keep the findings whether or not we work together.